Managing Your Subscription

Stay on top of your Onlinedrive subscription with these management tools.

Viewing Your Subscription

  1. Click Subscriptions under Account in the sidebar
  2. For each of your drive accounts you'll see:
    • The plan name and storage region
    • Storage quota and usage
    • Status and next due date

Subscription Details

Each drive account shows:

  • Plan name — Which plan it's on (annual or lifetime)
  • Storage — Its total quota and current usage
  • Status — Active, suspended or cancelled
  • Next due date — When the next annual payment is due (lifetime plans never renew)

Updating Payment Method

To update your payment information:

  1. Go to Account → Profile
  2. Open the Payment Methods tab
  3. Add a new card or remove an old one

Billing History

Account → Billing lists your orders, transactions and credits. Open any order to view it, pay it or keep it for your records.

Need Help?

If you have billing questions or issues:

  1. Go to Tickets in the sidebar
  2. Create a new support ticket
  3. Choose the billing department
  4. Describe your issue

Our team will respond as soon as possible.