Managing Your Subscription
Stay on top of your Onlinedrive subscription with these management tools.
Viewing Your Subscription
- Click Subscriptions under Account in the sidebar
- For each of your drive accounts you'll see:
- The plan name and storage region
- Storage quota and usage
- Status and next due date
Subscription Details
Each drive account shows:
- Plan name — Which plan it's on (annual or lifetime)
- Storage — Its total quota and current usage
- Status — Active, suspended or cancelled
- Next due date — When the next annual payment is due (lifetime plans never renew)
Updating Payment Method
To update your payment information:
- Go to Account → Profile
- Open the Payment Methods tab
- Add a new card or remove an old one
Billing History
Account → Billing lists your orders, transactions and credits. Open any order to view it, pay it or keep it for your records.
Need Help?
If you have billing questions or issues:
- Go to Tickets in the sidebar
- Create a new support ticket
- Choose the billing department
- Describe your issue
Our team will respond as soon as possible.
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